Privacy Policy

1. Introduction

Welcome to Conclude ADR, LLC ("we," "us," or "our"), an Alternative Dispute Resolution services firm dedicated to providing mediation, arbitration, and conflict resolution services. This Privacy Policy outlines how we collect, use, disclose, share, and retain personal information provided by users ("you" or "your") through our website [Your Website URL] (the "Website"), our services, or other interactions with our firm. By accessing or using our Website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Information that identifies or can be used to identify you, including but not limited to your name, email address, phone number, mailing address, date of birth, payment information, and any other information you voluntarily provide through forms, emails, phone calls, or other communications.
• Dispute-Related Information: Information related to disputes, cases, or inquiries you submit, including details about parties involved, case documents, and communications related to our ADR services.
• Usage Data: Information about your interactions with our Website, such as IP address, browser type, operating system, pages visited, time spent on the Website, and referring URLs, collected through cookies, web beacons, or similar technologies.
• Communication Data: Records of communications with us, including emails, text messages, phone calls, and other interactions, whether initiated by you or us.
• Third-Party Data: Information we obtain from third parties, such as public records, marketing partners, or data brokers, to supplement our records or enhance our services.

3. How We Collect Information

We collect information through:

• Direct Interactions: When you submit forms, request services, contact us via email, phone, text, or other channels, or engage in our ADR processes.
• Automated Technologies: Through cookies, web beacons, server logs, and analytics tools that track your activity on our Website.
• Third Parties: From partners, affiliates, or public sources that provide us with additional data about you.

4. How We Use Your Information

We may use your information for any purpose related to our business operations, including but not limited to:

• Providing, managing, and improving our ADR services, including mediation, arbitration, and case management.
• Communicating with you via email, phone, text message, or other channels about our services, promotions, updates, or related offerings, at our discretion and without limitation on frequency or duration.
• Marketing and advertising our services or those of our partners, including sending promotional materials or targeted advertisements.
• Analyzing Website usage and user behavior to enhance our Website, services, or marketing strategies.
• Sharing, selling, or transferring your information to third parties, including affiliates, partners, service providers, or other entities, for any purpose, including marketing, research, or data monetization.
• Complying with legal obligations or protecting our rights, property, or safety, or that of others.
• Any other purpose disclosed at the time of collection or as permitted by law.

5. Sharing and Disclosure of Information

We may share, sell, license, or otherwise disclose your information to third parties, including but not limited to:

• Affiliates and Partners: To provide joint services, marketing, or other business purposes.
• Service Providers: To assist with Website operations, payment processing, data storage, analytics, or marketing.
• Third-Party Buyers: In connection with the sale, transfer, or merger of our business or assets, or as part of data monetization efforts.
• Marketing and Advertising Partners: To deliver targeted advertisements or promotional campaigns.
• Other Entities: For any purpose we deem appropriate, including research, analytics, or commercial purposes, without restriction.
• Legal Authorities: To comply with legal processes, court orders, or regulatory requirements, or to protect our rights.

We may disclose your information without prior notice or consent, as permitted by law.

6. Data Retention

We retain your personal information indefinitely, or for as long as we deem necessary for our business purposes, marketing efforts, or legal obligations, unless otherwise required by law. You acknowledge that we have no obligation to delete your information upon your request, except as required by applicable law.

7. Cookies and Tracking Technologies

Our Website uses cookies, web beacons, and similar technologies to collect usage data, track user behavior, and deliver personalized content. By using our Website, you consent to the use of these technologies. You may disable cookies through your browser settings, but this may limit your ability to use certain features of the Website.

8. Your Choices

You may choose not to provide certain information, but this may restrict your ability to use our services or Website. You may opt out of marketing communications by following unsubscribe instructions in our emails or texts, but we reserve the right to continue contacting you for non-marketing purposes, such as service-related communications, at our discretion.

9. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data. You provide your information at your own risk.

10. International Data Transfers

Your information may be transferred to, stored, or processed in countries outside your jurisdiction, including countries with different data protection laws. By using our Website or services, you consent to such transfers.

11. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. You access such links at your own risk.

12. Children’s Privacy

Our Website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time, with or without notice. The updated policy will be posted on our Website with a revised effective date. Your continued use of our Website or services constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Conclude ADR, LLC
23 Corporate Plaza Dr., Suite 150, Newport Beach, CA 92660

15. Acknowledgment

By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy, including our rights to collect, use, share, sell, or retain your information as described herein, to the fullest extent permitted by law.